Measures how much revenue a medical practice generates for every hour worked by the doctors and staff. It is calculated by dividing the total revenue generated by the number of hours worked.
This KPI measures the number of appointments that a practice schedules and completes per hour worked. It is calculated by dividing the total number of appointments completed by the number of hours worked.
This KPI reports on the number of appointments that are bulk-billed and broken down based on MBS item number and eligibility. It helps practices understand the financial impact of bulk billing on their revenue.
This KPI measures the return on room asset by tracking the usage of each room in the practice. It helps practices identify the most and least utilised rooms and optimise their usage.
This KPI measures the number of new patients that a practice attracts over a period of time. It helps practices understand their patient acquisition rate and the effectiveness of their marketing efforts.
This KPI provides an overview of the recall and reminder system within the practice. It helps practices improve patient retention by reminding patients of their upcoming appointments.
This KPI measures the number of appointments that are left unbilled due to batching or rejections. It helps practices identify the reasons for billing errors and improve their billing processes.
This KPI measures the average wait times for patients to see a doctor. It helps practices improve patient satisfaction by reducing the waiting times.
This KPI measures the usage of staff time by tracking their activities and productivity. It helps practices identify inefficiencies and improve their resource allocation.
This KPI measures the number of doctors compared to the number of nurses in the practice. It helps practices ensure that they have an appropriate number of staff to manage patient demand.
This KPI measures the percentage of practice revenue that comes from bulk billing. It helps practices understand the financial impact of bulk billing on their revenue.
This KPI measures the rate of patients who do not attend their appointments. It helps practices identify areas of improvement in their appointment scheduling and reminder systems.
This KPI measures the percentage of available booking slots that are utilised by patients. It is calculated by dividing the total number of bookings by the total number of available slots.
This KPI measures the number of appointments scheduled per hour and the total number of appointments for a given period. It provides an insight into the practice's productivity and demand for its services.
This KPI measures the ratio of doctor hours to nurse hours worked. It helps identify areas where there may be staffing inefficiencies or overutilisation.
This KPI measures the number of patient reminders that are overdue. It helps the practice identify patients who may be overdue for follow-up appointments or other treatments.
This KPI measures the number of urgent recalls that are issued. It helps the practice identify patients who require immediate follow-up or care.
This KPI measures the number of appointments that have not been confirmed by patients for the current day. It helps the practice identify appointment availability and manage patient communication.
This KPI measures the number of patients who require a follow-up appointment or rebooking. It helps the practice manage patient care and improve patient outcomes.
This KPI measures the amount of time that clinicians have available but are not booked for appointments. It helps the practice identify areas where there may be underutilis`ation of clinician time and opportunities to increase revenue.
Number of invoices that have not been grouped for processing Outstanding Medicare Rejections: Number of Medicare claims that have been rejected and need to be resubmitted
Percentage of appointments that were bulk billed versus privately billed
Number of consultations that were not billed correctly
Amount of money written off as bad debt or uncollectible
Number of billings that are on hold due to missing information or other issues
Number of new patients seen in the practice
The referral source for each patient
Geographical distribution of patients
Total number of patients seen in the practice
Amount of revenue generated per full-time nurse
Number of patients who have been seen within the past year
Number of patients who have not been seen in over a year
Number of patients who visit the practice frequently
Average amount of time patients arrive before their appointment
Average amount of time patients wait to be seen
The dates set by the Australian Taxation Office (ATO) for businesses to lodge their Business Activity Statements (BAS), which are typically quarterly or monthly.
The amount of GST collected and GST paid during a reporting period that must be included in the Business Activity Statement (BAS).
The amount of superannuation contributions that an employer is required to pay to eligible employees based on the current superannuation guarantee rate.
The process of reporting and submitting superannuation contributions to the Australian Taxation Office (ATO).
The amount of Pay As You Go (PAYG) tax withheld by an employer from their employee's wages, which must be paid to the Australian Taxation Office (ATO) on a regular basis.
The date by which employers must pay the PAYG tax withheld from their employee's wages to the Australian Taxation Office (ATO).
The compliance of an employer with the Single Touch Payroll (STP) system, which is an ATO initiative that requires employers to report payroll information to the ATO on each payday.
